Terms and Conditions

Terms & Conditions

Effective Date: [Month Day, Year]

Welcome to MedTech Installation ("Company," "we," "our," or "us"). By accessing or using our website and purchasing our services, you agree to these Terms & Conditions.

1. Services

MedTech Installation provides professional assembly and installation services for home medical equipment, including but not limited to:

  • Hospital Beds

  • Patient Lifts

  • Mobility Scooters

  • Wheelchairs

  • Lift Chairs

  • Medical Furniture

  • Overbed Tables

  • Other home medical equipment

We reserve the right to refuse service if the requested work falls outside our expertise or presents a safety risk.

2. Scheduling

Appointments are subject to technician availability.

Customers will receive a confirmation after scheduling.

We reserve the right to reschedule appointments due to weather, emergencies, or circumstances beyond our control.

3. Customer Responsibilities

The customer agrees to:

  • Provide accurate contact information.

  • Ensure safe and reasonable access to the installation location.

  • Ensure the equipment has been delivered before the scheduled appointment.

  • Inform us of any special installation requirements.

If technicians arrive and the equipment is unavailable or inaccessible, a service fee may apply.

4. Payments

Payment is due at the time of booking unless otherwise agreed.

We accept payment through Shopify Payments and other approved payment methods.

Prices are listed in U.S. Dollars.

Applicable taxes may be added during checkout.

5. Cancellation & Rescheduling

Appointments cancelled at least 24 hours before the scheduled time may be rescheduled without charge.

Late cancellations or missed appointments may be subject to a cancellation fee.

6. Scope of Service

Our technicians assemble and install equipment according to the manufacturer's instructions.

We do not modify, redesign, or alter medical equipment.

We are not responsible for manufacturer defects, missing parts, or shipping damage.

7. Warranty

We warrant our workmanship for 30 days after service completion.

This warranty covers installation errors only.

It does not cover:

  • Manufacturer defects

  • Product malfunction

  • Normal wear and tear

  • Customer misuse

  • Damage caused after installation

8. Limitation of Liability

To the maximum extent permitted by law, MedTech Installation shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.

Our maximum liability shall not exceed the amount paid for the specific service.

9. Medical Disclaimer

Our technicians assemble equipment only.

We do not provide medical advice, healthcare services, or clinical recommendations.

Customers should always follow the manufacturer's instructions and consult healthcare professionals regarding the safe use of medical equipment.

10. Website Content

All website content, including text, logos, graphics, photographs, and designs, is the property of MedTech Installation and may not be copied without written permission.

11. Third-Party Products

Product names, trademarks, and manufacturer logos belong to their respective owners.

Our services are independent and are not affiliated with or endorsed by equipment manufacturers unless expressly stated.

12. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

13. Changes

We reserve the right to update these Terms at any time.

The revised version becomes effective immediately upon publication on this website.

14. Cookie Policy

Our website uses cookies to improve your browsing experience, analyze website traffic, and support essential website functionality. By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy. You can manage or disable cookies through your browser settings at any time.

15. Refund Policy

At MedTech Installation, customer satisfaction is important to us.

Refund requests are evaluated on a case-by-case basis. Refunds may be issued if we determine that the service was not completed as agreed or if we are unable to resolve a verified workmanship issue.

Refunds are not available for:

Customer cancellation after the service has been completed. 

Manufacturer defects or missing parts. 

Issues unrelated to our assembly or installation services. 

Changes of mind after the service has been performed. 

Approved refunds will be issued to the original payment method.

For refund requests, please contact us.